FAQ's

- How do I return my order?

Through our self-serviced exchange and return system.

- How do I know my order is confirmed?

Every order is subject to review, your order is only confirmed when you receive a confirmation email.

- I want to cancel or return my order, how long does the process take?

After completing the exchange and return survey, The process will take from 1-3 business days.

- I emailed customer support when can I expect a response?

Expect a response within 24-72 hours from customer support.

- When will I receive my order?

Orders are processed throughout weekdays excluding weekend, and major holidays. Expect your shipment to arrive within 1-2 business days.

- How can I monitor restocks, new drops, and my BaggY Bucks balance account?

Subscribe to our newsletter, and create an account to unlock Baggy Bucks balance. After creating an account you have been added to Baggy’s loyalty program, and officially part of the movement.